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About How UPI Makes Money When It's Free
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UPI handles about 24 billion payments a month in India, and for the person paying, every one of them is free. So who pays for it? This explainer follows one 100 rupee tea and samosa payment through the app, two banks and NPCI's national switch, then builds up the whole system: why the law has made UPI free for merchants since January 1, 2020, what the zero MDR rule costs, and how the government, the banks and the apps have shared the bill. Then the business puzzle: how PhonePe, Google Pay and Paytm make money from payments they cannot charge for, from rented soundbox speakers to insurance and loans, and why free payments favoured the biggest apps. We end with the new 0.4 percent merchant fee on UPI payments above 2,000 rupees, who pays it and who is spared, the debate over the right price, and NPCI's decision to defer it until after Diwali. In this video: - One UPI payment step by step: QR code, UPI ID, app, banks and the NPCI switch - What MDR is and why UPI has had zero MDR since 2020 - Government incentives, bank costs and the Payments Council of India's complaint - How PhonePe and Paytm actually earn: soundbox rentals, lending and insurance - The 30 percent market cap rule and the PhonePe and Google Pay duopoly - The new UPI MDR: 0.4 percent above 2,000 rupees, the 300 rupee cap, small merchant exemptions and the delay Sources include the Finance Ministry's official questions and answers on MDR for UPI merchant payments (September 2026), NPCI's monthly UPI statistics, PhonePe's reported financial results, a report by Ashish Das and Pragya Das, and Finance Ministry replies in Parliament on UPI fraud. Chapters 0:00 Free UPI and the fee that was delayed 1:56 One 100 rupee payment, step by step 3:00 What a free payment costs 4:08 Why the law made UPI free 5:16 Who paid the bill 6:22 How PhonePe and Paytm make money 8:26 The new 0.4 percent fee 10:39 The fight over the price 12:06 What to watch #UPI #DigitalPayments #PhonePe #IndianEconomy #Explained
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