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From Bay Street to Language Ops: The Outsider Who Saw What We Missed | LFC Ep. 246 What happens when a private equity restructuring expert buys a translation company mid-AI disruption? Brogan Taylor didn't panic — he did what he always does: stripped it back to core value and rebuilt from the foundation up. The result is a playbook every LSP owner needs to hear right now. In this episode: • How Brogan's distressed-asset background shaped his entire strategy for Stillman Solutions — and why "retrenching to core value" saved the company post-ChatGPT • Why workflow and process management is Stillman's true competitive moat, and how that foundation supports translation, data annotation, digital marketing, and AI enablement under one roof • The difference between buying revenue (book-of-business acquisitions) and organic growth into regulated verticals like healthcare, life sciences, and legal • How Stillman is helping large US hospital networks prove the ROI of language access programs through data analytics — reducing readmissions and improving patient outcomes • What PE investors actually look for when valuing an LSP in 2025: EBITDA multiples, multiple expansion, and why pure-vendor positioning kills your exit • Brogan's honest advice to MBA students asking whether to build a career in language services — and why the sandbox is only getting bigger Brogan Taylor is Vice Chairman and CEO of Stillman Solutions Team, an integrated language operations provider with 15+ years of history and operations across the Americas, Europe, and Egypt. Before acquiring Stillman in 2022, he spent his career in boutique private equity, distressed-debt turnarounds at FTI Consulting, and C-suite operational restructuring for publicly listed firms. He holds an MBA and currently serves as Board Member and Treasurer of CLIA (Canadian Language Industry Association), and mentors MBA students as Entrepreneur-in-Residence at Ivey Business School. Chapters: 0:00:00 Introduction & Episode Setup 0:03:00 Brogan's Origin Story: Bay Street to Language Ops 0:09:30 Why This Industry? The Outsider's Thesis 0:14:00 Building the Stillman Fortress: Pillars and Strategy 0:23:30 Data Annotation, ISO Certs, and Real Business Tradeoffs 0:32:00 Growth Strategy: Acquisitions vs. Organic Expansion 0:43:00 PE Valuation, Multiples, and the Consolidation Cycle 0:56:00 Mentoring at Ivey and Advice for the Next Generation 1:04:00 Leadership, Superpowers, and Trusting Your Team 1:06:30 Key Takeaway and Wrap-Up Connect with Brogan Taylor: LinkedIn: linkedin.com/in/brogantaylor Email: [email protected] Website: stillmanst.com Localization Fireside Chat | 246 episodes | 200K+ downloads Host: Robin Ayoub All episodes, video, and transcripts: app.l10nfiresidechat.com More Related Tags: From Bay Street, Language Ops, Language Operations, LFC Ep 246, Localization Fireside Chat, Bay Street Business, Language Industry, AI in Localization, Translation Industry, Business Leadership, Language Technology, Global Business, Enterprise Localization, Localization Strategy, Business Innovation, Outsider Perspective, AI Business, #localization #businessstrategy #leadership #baystreet #ai #globalbusiness #techleadership #digitaltransformation #innovation #startupgrowth #futureofwork #businesspodcast #entrepreneurship #languagetechnology #executiveleadership #podcastinterview

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