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Explore You Thought DRP Would Protected You. I Think It Helped Build What Replaces You. with 8,196 views, 128 likes, and 46 comments. Experience the impact of this video content that has captured audience attention.

For almost twenty years, people in collision repair have said I was too hard on DRP shops. That I was negative. That I hated DRP. That I had changed. They were wrong about one thing: I didn’t change. My tone did. And in this episode, I explain why. I walk through the timeline I was watching from inside and outside the insurance claims system—from DRP management, network contraction and the 2015 MSO Symposium, to OEM certification, consolidation, COVID, shrinking repairable claim volume and the growing power of national MSOs. Then we get to where the market is today. I have personally confirmed with two MSOs that capitation models are already operating with two insurers in selected markets. So this is no longer a discussion about what might happen. The models are running. And independent repairers need to understand what that means. We break down: Why DRP was always more than a source of referrals How MSOs went from a small share of DRP appraisal volume to surpassing independents Why the claims funnel—not your DRP agreement—was the real asset Why customers may increasingly be directed to specific DRP locations Why independent DRP shops may be losing more than claim volume Why OEM certification alone may not protect independent repair How decades of DRP economics may have helped train the data for fixed-cost models Why post-repair inspection and evidence are about to matter more Why consumers should have a legal right to know what was not done to their vehicle Why informed repair consent may become one of the most important consumer-protection issues in collision repair Why Right to Appraisal still matters for consumers who choose outside the network And what independent shops need to build now if they want a future This is not an episode about turning the clock backward. We are not going to unwind consolidation. We are not going to magically create more repairable claims. And we are not going to stop large repair organizations from negotiating for volume. The question now is: What do we build to protect the consumer—and the independent collision repair market that still has a chance to survive? Because after the contracts, the networks, the scorecards, the patents, the software and the capitation models— the car still stands alone. It was repaired correctly. Or it wasn’t. #CollisionRepair #DRP #Capitation #AutoInsurance #BodyShop #CollisionIndustry #MSO #OEMCertification #RightToAppraisal #AutoClaims #IndependentRepair #ConsumerProtection #CollisionCoffeeTalk

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