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AI & Gen AI in Financial Services: Transforming Banking Operations | 2nd World Fintech Summit 2026 Analytics Table
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In this insightful panel discussion on "AI & Gen AI in Financial Services: Transforming Banking Operations" at the 𝟐𝐧𝐝 𝗪𝗼𝗿𝗹𝗱 𝗙𝗶𝗻𝘁𝗲𝗰𝗵 𝗦𝘂𝗺𝗺𝗶𝘁 𝟐𝟎𝟐𝟔, leading experts from banking, financial services, digital identity, AI innovation, wealth management, and global financial institutions explore how Artificial Intelligence and Generative AI are fundamentally reshaping banking operations, customer engagement, compliance, decision-making, and enterprise productivity. The discussion examines the industry's transition from experimentation to large-scale deployment, where AI is increasingly becoming a strategic enabler rather than just a technology initiative. Moderator: • Hari Padmanabhan, Founder & Chairman, UNCIA Panelists: • Arpit Agrawal, Deputy Director, UIDAI • Sanchit Suneja, Executive Director & Group Chief Strategy Officer, Motilal Oswal Financial Services • Angad Wadia, Chief Operating Officer, Bajaj Capital • Pinak Chakraborty, Chief Information Officer, Airtel Payments Bank • Pankaj Gupta, Chief Digital Officer, Ujjivan Small Finance Bank • Shireen Ali, Head, UK Data Enablement and Standards, HSBC • Raoul Nanavati, Co-Founder & CEO, Navana AI The panel highlights how AI is delivering measurable business impact across customer servicing, wealth management, lending, compliance, operations, onboarding, fraud detection, research, and financial advisory. Speakers share real-world examples of AI-powered assistants, intelligent underwriting, research automation, portfolio analytics, customer engagement platforms, compliance monitoring systems, and enterprise productivity enhancements that are already generating tangible outcomes. The discussion also explores the growing importance of data readiness, governance frameworks, model explainability, responsible AI adoption, regulatory compliance, and enterprise-wide change management. Panelists emphasize that successful AI transformation requires not only advanced models but also high-quality data, well-defined operating frameworks, organizational readiness, and robust governance structures. A key focus of the conversation is the future role of AI in financial services, where AI agents, augmented intelligence, autonomous workflows, and AI-native operating models are expected to redefine how banks and financial institutions operate. At the same time, the panel underscores the continuing importance of human judgment, accountability, trust, and oversight in highly regulated environments. 📌 Key Themes: • Generative AI in Banking & Financial Services • AI-Augmented Decision Making • Wealth Management & Financial Advisory Transformation • AI-Powered Compliance & Regulatory Reporting • Customer Experience Personalization • Data Readiness & AI Governance • Responsible AI & Explainability • Digital Identity & AI-Enabled Authentication • Enterprise Productivity & Automation • AI Agents & Autonomous Operations • Human-AI Collaboration • Future of AI-Native Financial Institutions The session presents a compelling vision of the future where AI acts as a strategic co-pilot for financial institutions—enhancing productivity, accelerating decision-making, improving customer experiences, and enabling innovation while maintaining strong governance, transparency, and regulatory compliance. 🔔 Subscribe for more insights from banking leaders, AI innovators, fintech pioneers, regulators, technology experts, and policymakers shaping the future of intelligent financial services. #WorldFintechSummit #ArtificialIntelligence #GenerativeAI #Banking #FinancialServices #Fintech #AITransformation #DigitalBanking #UIDAI #HSBC #MotilalOswal #AirtelPaymentsBank #UjjivanSFB #NavanaAI #WorldFintechSummit2026 -------------------------------------------------------------------------------------------------------------------------- Elets Technomedia, the premier technology and media research organisation of Asia and the Middle East, has spread its wings in India and across the world over the years Since 2003 it’s been championing the cause of the governments, building knowledge-sharing platforms and highlighting importance of ICT for governance, health, education, urban development, and banking and finance sectors through conferences, publications, and knowledge portals. Subscribe to Elets Tv Channel! https://www.youtube.com/user/eletsvideos/ Website: https://www.eletsonline.com/ Do share your comments/opinions here on - https://twitter.com/eletsonline https://www.facebook.com/eletsTechnomedia/ https://www.linkedin.com/company/elets-technomedia-pvt.-ltd./ https://www.instagram.com/eletsonline/ #Elets #EletsTv
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