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Explore "No One's Doing Customer Service Like We Are": Kelly Bond on Building Elle Sera's Golden Girls with 1,153 views, 5 likes, and 0 comments. Experience the impact of this video content that has captured audience attention.

✅ "No One's Doing Customer Service Like We Are": Kelly Bond on Building Elle Sera's Golden Girls 👇@Tash_courtenay 🙏 Watch The Video & Don’t Forget to Like, Comment, Subscribe, & Share 🧡 🎧 Listen to Kelly Bond sing Same Girl 👉 https://open.spotify.com/track/2H38rZxRbmVnRZ5Iiyp3A2?autoplay_ok=1 💗 Stream Same Girl 👉 https://open.spotify.com/track/2H38rZxRbmVnRZ5Iiyp3A2?autoplay_ok=1 ━━━━━━━━━━━━━━━━━━━━━━ 💠Kelly Bond is the alchemist of customer service and one of the most loved people in UK ecommerce. 💠As People, Podcasts, Packing & Partnerships at Elle Sera, she has spent five years building the customer relationships behind one of the most talked-about health and wellness brands in D2C. 💠In this episode of TASH Insights, Kelly explains the approach that has made Elle Sera famous throughout the industry: ☎️ She picks up the phone. 💠Every Tuesday and Thursday she personally makes six to eight long conversations with customers—before there's ever a problem to solve. In this episode we discuss: ✨ Why the Elle Sera customer service model begins with the very first interaction—not the first complaint 📱 Why Kelly believes you can't build a brand on Meta alone, and what she does instead 🤖 Where AI genuinely helps a small ecommerce team—and the one question it will never be able to ask 💛 What thousands of conversations with women have taught her about overwhelm, perimenopause and the pressure to have it all 👭 Building the Golden Girls community—how kindness creates loyalty, and loyalty creates word of mouth 🏆 Why Elle Sera keeps being nominated for customer service awards, why they keep missing out, and why Kelly no longer minds ❤️ Abby's story—and the moment that meant more than any award 🎭 Going from full-time singer to packing orders during the pandemic, and what musical theatre taught her about showing up 🎵 Kelly's vocal performance on Same Girl, the song written for the customers of the Notting Hill Shopping Bag ━━━━━━━━━━━━━━━━━━━━━━ 🌿 About Elle Sera Elle Sera is a bootstrapped health and wellness brand built around three flagship products: ✨ Golden Pill 💊 Magnesium 🧬 Liposomal Tripeptide Collagen 💠Kelly joined just six months after founder Elissa launched the business and has been the trusted voice at the other end of the phone ever since. 🌐 www.ellesera.com 👤Connect with Kelly 🔗 linkedin.com/in/kelly-bond 📧 [email protected] 🌿 Elle Sera 🌐 elle-sera.com 🎵 Listen to Kelly Bond sing Same Girl 👉 https://open.spotify.com/track/2H38rZxRbmVnRZ5Iiyp3A2?autoplay_ok=1 ━━━━━━━━━━━━━━━━━━━━━━ 🎙️ About TASH Insights Hosted by Tash Courtenay-Smith—music producer, designer of the Notting Hill Shopping Bag, and CMO & Head of Narrative Systems at Bodycare. 🎧 Follow Tash on Spotify 👉 https://open.spotify.com/artist/5wddwsWrcabcJpeg9LxIUT 🔔 Subscribe for more conversations with the people building brands that people actually love. 🔶 WATCH MORE VIDEOS ✅ Same Girl (Official Music Video) | Tash feat. Kelly Bond 👉 https://youtu.be/udx-gJ5ursk ✅ The Ecom Manager Who Phones Her Customers Every Tuesday 👉 https://youtu.be/AuaJnWVL1PI ✅ Run With The Night (AI Music Video) - Lyrics Edition 👉 https://youtu.be/Q9a6o_7_3oo ✅ Music & AI Avatars: Transforming the Future of Entertainment 👉 https://youtu.be/qWVWFNbWB_U ✅ Run With The Night, (AI Music Video), Director’s Cut & Official Video 👉 https://youtu.be/bKuJkfyctTM ✅ Introducing AI Tash V5 – Full Digital Character Revealed 👉 https://youtu.be/4t9D0b0umJU ✅ Meet AI Tash V1–V5 – Watch Her Evolve 👉 https://youtu.be/VZVrZoWxQDw ✅ Hi, I'm Tash. 👉 https://youtu.be/7enT385pOco ✅ Working with Dangerous Offenders | Tash Insights 👉 https://youtu.be/t-6fWqVEF58 🔶Find Tash: 💠 Linkedln: 👉 https://www.linkedin.com/in/natashacourtenaysmith/ 💠 Instagram: 👉 https://www.instagram.com/tash_courtenay/ 💠 Follow on TikTok: 👉 https://www.tiktok.com/@tash_courtenay_smith 💠 Twitter: 👉 https://x.com/tash_courtenay?lang=en 💠 Work with me: 👉 https://www.tash.partners/work-with-me 💠 The Notting Hill Shopping Bag: 👉 https://www.nottinghillbag.com/ 💠 Join my community: 👉 https://www.tash.partners/newsletter-sign-up #TashCourtenaySmith #businessgrowth #FutureBeauty #CEW #RetailDesign #BeautyBusiness #BeautyStores #BeautyTrends2026 #podcast #motivation #founder #TashPartners #digitalmarketing #ceo #personalbranding #photoshoot #lidership #womeninbusiness #ecommerce #CustomerService #DTC #CustomerExperience #Retention #ElleSera #TashInsights #BrandBuilding #BusinessPodcast #FounderStories #SameGirl #NottingHillShoppingBag #KellyBond #relationship

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