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2026 ZKast #124 - The Voice Renaissance & Distance Zero: Inside Cisco's Full-Stack AI Vision Analytics Table
Income Estimates for 2026 ZKast #124 - The Voice Renaissance & Distance Zero: Inside Cisco's Full-Stack AI Vision
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About 2026 ZKast #124 - The Voice Renaissance & Distance Zero: Inside Cisco's Full-Stack AI Vision
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Is the "best of breed" software approach dead? In this episode of ZKast, Zeus Kerravala (ZK Research) sits down with Brian Stout, SVP at Cisco, to discuss how the tech giant is disrupting the status quo by replacing siloed apps with a unified, full-stack ecosystem. About This Video: With research showing that users spend up to 40% of their time simply managing their work tools rather than doing their actual jobs, Cisco is shifting the conversation toward what they call a "Distance Zero" and "Future-Proof Work" experience. Brian breaks down the "One Cisco" approach, exploring how full-stack integrationācombining network infrastructure, security, collaboration devices, and advanced AIādrives actual business outcomes. They dive deep into the real-world impact on three major areas: IT teams, hybrid employees, and the modern customer experience (CX). Key Topics Covered: The Cost of Complexity: Why standalone apps are hurting IT teams and user productivity. Predictive IT Management: How Cisco Control Hub, Workplace Designer, and ThousandEyes remove operational overhead and shift IT from reactive to predictive. The Smart Office & AI: Leveraging NVIDIA chips to create digital twins of meeting spaces and predictive workspace scheduling. The Voice Renaissance & CX: How Webex Contact Center and AI agents (like the speech-to-speech AI agent translator) are redefining the "digital front door" for brands. Bridging IT and Corporate Real Estate: Why the most successful hybrid work rollouts happen when IT partners directly with facilities and HR. ā±ļø Timestamps 00:00 - Introduction: The Wall of Complexity in Hybrid Work 01:40 - The "One Cisco" Persona-Based Strategy (IT, Real Estate, & Employee) 03:15 - Why You Must Start with Secure Network Infrastructure 05:40 - Predictable Management: Taking the Burden Off IT Teams 08:50 - Redefining CX: The "Digital Front Door" and AI Agents 11:20 - The Voice Renaissance: Why Calling is Far From Dead 12:55 - Game-Changing Real-Time Speech-to-Speech AI Translation 14:15 - Advice for IT Leaders: Aligning Technology with Real Estate Connect with Us: Learn more about Cisco Webex: https://www.webex.com/ #Cisco #Webex #FutureOfWork #AI #HybridWork #ITManagement #ContactCenter #TechInnovation #ZKast @Cisco @webex @ThousandEyes @Splunkofficial
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