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06 - The Power of Investing in Soft Skills For Career Growth

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In this episode of "Multifamily Ethos," host Carlyle Swafford welcomes Felicia Queen linkedin.com/in/feliciaqueen, Founder of PWRHSE Cos. and Solutions, LLC, to discuss her extensive experience in the the L&D space in multifamily. Felicia shares insights on enhancing human potential within organizations, the importance of owning one's education, and the role of technology, specifically AI, in unlocking potential. The conversation covers the significance of soft skills, decision-making, and communication in professional development. Felicia emphasizes the value of investing in personal growth and the impact of property managers on career advancement. Chapters 1:24 - Introduction of Felicia Queen and her contributions to multifamily 2:12 - Felicia shares her career journey and the influence of her early mentors 3:28 - Discussion on the importance of questioning industry norms and embracing innovation 5:43 - Introduction to the three-segment series with Felicia 6:27 - Felicia explains the concept of owning one's education 9:04 - The role of soft skills in professional development 10:33 - Importance of decision-making and communication skills 13:24 - Building confidence and trust within teams 18:05 - Psychological safety and team dynamics 20:00 - Embracing AI and technology for growth 21:11 - The critical role of property managers in career development 24:51 - Felicia's impact project and the development of future property managers 26:39 - Encouragement for regular one-on-one meetings for personal development 28:22 - Felicia's personal investment in her education and its impact 31:23 - Resources for training and development 32:42 - Closing remarks and preview of upcoming segments 🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at https://www.multifamilymedianetwork.com/ to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts! #MultifamilyEthos #Multifamily #Multifamilyculture #learninganddevelopment

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