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Rajaram R. K., Infosys Limited | AWS Financial Services Symposium 2026 Analytics Table
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About Rajaram R. K., Infosys Limited | AWS Financial Services Symposium 2026
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In this interview from the AWS Financial Services Symposium, Rajaram R.K., vice president and head of sales for financial services at Infosys, joins theCUBE's Rebecca Knight to discuss how financial institutions are moving from AI pilots to platform-scale execution. R.K. argues that AI has evolved from an innovation challenge into a fundamental scaling and operating model problem across the industry. He walks through Infosys's four-pronged client approach — efficiency augmentation, full operational rewiring, AI factory deployment and AI-native transformation — and explains how each stage moves institutions beyond isolated pilots toward enterprise-wide execution. Central to this framework is Topaz, Infosys's enterprise AI platform, which bundles responsible AI guardrails, token economics controls and security capabilities into a single deployable layer. The conversation also explores how these strategies play out in practice. R.K. details an engagement with a major bank where Infosys decomposed operations into 24-plus domains — from consumer lending and fraud to commercial banking — then broke each domain into coordinated agentic workflows, shifting the organization from a "human in the loop" to a "human in the lead" model where humans own entire processes regardless of automation depth. A parallel engagement with a payments company illustrates how agentifying fraud detection and dispute resolution can fundamentally reshape transaction economics. R.K. also raises the broader competitive stakes, pointing to predictions that AI could roughly double global GDP and urging financial services firms to build proprietary data moats — combining customer intelligence with AI capabilities — before platform and infrastructure companies claim that value instead. From overcoming the pilot-to-platform stall that has slowed many institutions to managing token economics in production environments, R.K. provides a clear roadmap for financial services leaders ready to move from experimentation to enterprise-scale AI execution. Find more SiliconANGLE news and analysis https://siliconangle.com/ Follow theCUBE's wall-to-wall event coverage https://siliconangle.com/events/ Learn about the latest theCUBE events https://www.thecube.net/ 00:00 - Intro 00:06 - Transforming Financial Services: A Symposium on Banking and AI 02:18 - Transformative Client Solutions: The AI Factory Approach 05:06 - Scaling Real-World Engagement: A Platform Approach and Future Directions #theCUBE #AWSFinServ #theCUBEresearch #Infosys #AWS #AI #FinancialServices
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