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In this interview from Infor Velocity Week 2026 in Orlando, Florida, Kirsten Allegri Williams, chief marketing officer of Infor, joins theCUBE's Alison Kosik and theCUBE Research's Christophe Bertrand to discuss how industry-specific AI agents are moving Infor's customers from experimentation to execution. Williams explains how decades of industry process knowledge now underpin Infor Industry AI, letting agents automate complex workflows across manufacturing, distribution and supply chain operations. She details how an open, connected platform unifies data across Infor and third-party systems, giving users a single pane of glass. Williams notes that while enterprises have ambition for AI, many struggle to translate that ambition into value — a gap Infor aims to close through deep industry context rather than generic automation layered on top of existing systems. The conversation also explores how trust and governance shape enterprise AI adoption, with Williams emphasizing transparency around data sources and systems of record as agents gain authority to execute tasks. She highlights the company's new Industry Forward positioning and the AI Adoption Hub, which lets customers prioritize value drivers and prototype use cases in a single session, often deploying within days. Williams points to a growing library of use cases — some already live, others co-created with customers — as proof that outcomes are measurable on the P&L rather than theoretical. She also touches on findings from Infor's Enterprise AI Adoption Impact Index, which show data security and governance as top concerns holding back AI-driven automation. From architecture designed to remove heavy customization to keeping humans in the loop for oversight, Williams outlines how Infor is positioning industry specificity as the clearest path from AI noise to real business value. Find more SiliconANGLE news and analysis https://siliconangle.com/ Follow theCUBE's wall-to-wall event coverage https://siliconangle.com/events/ Learn about the latest theCUBE events https://www.thecube.net/ 00:00 - Unveiling 2026: Infor's Journey with AI and its Challenges 02:51 - Strategic Foundations: Building Trust and Governance in Industry-Specific AI 05:39 - Industry Evolution: AI and the Customer-Centric Future 08:39 - Navigating Enterprise AI: Insights and Pathways to Value 12:46 - Pathways to Future Success: A Comprehensive Wrap-Up #theCUBE #InforVelocity #theCUBEresearch #Infor #AI #EnterpriseAI

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