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In this interview from Red Hat Summit 2026, Venkat Ramakrishnan, president and chief operating officer of NeuBird AI, joins theCUBE's Rebecca Knight and Rob Strechay to discuss how agentic AI is transforming production operations from reactive firefighting to proactive incident prevention. Ramakrishnan opens with a blunt diagnosis: production infrastructure has outgrown human understanding. NeuBird's answer is a causal reasoning engine that correlates signals from 30 to 100 data sources — pulling directly from metrics, events, logs and telemetry — to pinpoint root causes within minutes. Unlike conventional observability platforms, NeuBird performs in-place AI analytics without ingesting or storing customer data, operates in read-only mode by default and supports bring-your-own-model deployments, delivering 94% accuracy at reduced token cost. The conversation explores what agentic AI for enterprise operations actually means beyond alert triage. Ramakrishnan argues that most platforms stop at reactive response — waiting for disasters to strike before mobilizing — while NeuBird's prevention engine looks around corners, identifies blind spots and delivers fixes as pull requests or Jira tasks before incidents escalate. The impact is tangible: customers report reclaiming at least two days per work week previously lost to break-and-fix toil. He also frames the Red Hat Summit presence as strategic, noting that OpenShift teams managing tens of thousands of worker nodes and millions of microservices with lean headcounts need a platform-independent agent spanning on-premises and multi-cloud environments. From eliminating war rooms to targeting a 99% reduction in downtime for OpenShift customers, Ramakrishnan outlines a vision where SREs shift from firefighting to infrastructure innovation. Find more SiliconANGLE news and analysis https://siliconangle.com/ Follow theCUBE's wall-to-wall event coverage https://siliconangle.com/events/ Learn about the latest theCUBE events https://www.thecube.net/ 00:00 - Intro 00:06 - Welcome to NeuBird AI: An Innovative Approach 02:29 - Engineering Trust and Causal Reasoning 06:49 - Empowering Operations: AI's Role and Impact on SREs 12:15 - NeuBird's Impact and Vision for Tomorrow #theCUBE #RHSummit #theCUBEresearch #NeuBirdAI #OpenShift #AI

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