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Joining the usual Derby Mill team of Ajay Agrawal, Rich Sutton, Sendhil Mullainathan and Niamh Gavin are two experts in the automation of business workflows: AppliedAI CEO and founder Arya Bolurfrushan, and member of the technical staff Phillip Kingston. AppliedAI closed a $55 million USD Series A round of financing in February 2025 led by G42 and with backing from Palantir and McKinsey, among others. With a pre-investment valuation of $300 million, the UK-founded, Abu Dhabi-based firm develops software to enhance the efficiency of businesses by automating their back-office processes, particularly in highly regulated industries such as healthcare, insurance, and pharmaceuticals. For example, AppliedAI processed more than four million pages of U.S. medical records in 2024. On its client list are such firms as Abu Dhabi’s M42 Healthcare Group, U.S. law firm Morgan & Morgan and UK-based drug safety firm Qinecsa. In this discussion, Arya and Phillip join the Derby Mill hosts to discuss the technicalities of automating workflows, such as medical coding for hospitals. They explore the challenges and opportunities of integrating AI and human intelligence to optimize things at the limit, and conclude by speculating how business could change when automation is fully integrated into every step of the process. GUESTS AND HOSTS Arya Bolurfrushan, founder and CEO, AppliedAI Phillip Kingston, member of the technical staff, AppliedAI, and Visiting Professor at State University Kyiv Aviation Institute, Kyiv, Ukraine Ajay Agrawal, co-founder and partner, Intrepid Growth Partners Richard Sutton, senior advisor, Intrepid Growth Partners, 2024 Turing Award recipient, pioneer of reinforcement learning and professor, University of Alberta Sendhil Mullainathan, senior advisor, Intrepid Growth Partners, MacArthur Genius grant recipient and professor, MIT Niamh Gavin, senior advisor, Intrepid Growth Partners, Applied AI scientist, CEO, Emergent Platforms LINKS AppliedAI’s Series A press release https://www.wamda.com/en/2025/02/appliedai-closes-55-million-series-led-g42 AppliedAI website https://appliedai.opus.com/ Arya Bolurfrushan on McKinsey’s Faces of Disruption https://www.youtube.com/watch?v=YPt2MqrAF6Q Phillip Kingston’s personal webpage https://www.phillipkingston.com/ Derby Mill show website: https://insights.intrepidgp.com/podcast Rich Sutton’s home page: http://incompleteideas.net/ Sendhil Mullainathan’s website: https://sendhil.org/ Be sure to catch every episode of The Derby Mill Series by subscribing on the following platforms: Spotify: https://open.spotify.com/show/59uU7DkrXAJJUv9pmkqX1b?si=67426a75f4564278&nd=1&dlsi=1f0406aeb1314d4f Apple Podcasts: https://podcasts.apple.com/us/podcast/the-derby-mill-series/id1791128728 Thumbnail image is a detail from a mural by Diego Rivera, Man at the Crossroads. DISCUSSION POINTS 00:00 Cold open and introductions 01:10 Business productivity workflows and Applied AI 02:37 How most workflows are 80% similar 06:39 An example from the healthcare industry 10:21 AppliedAI’s commercial approach 12:50 Niamh asks Philip to get technical on their process 16:32 What is "supervised automation"? 25:21 Sendhil’s take 32:56 Rich’s take 40:15 How AppliedAI may change things at the limit

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