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Why Awareness Alone Doesn't Drive Sales: Closing the Gap Between Attention and Conversion Analytics Table

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โœ… Why Awareness Alone Doesn't Drive Sales: Closing the Gap Between Attention and Conversion ๐Ÿ‘‡@Tash_courtenay ๐Ÿ™ Watch The Video & Donโ€™t Forget to Like, Comment, Subscribe, & Share ๐Ÿงก ๐Ÿ’ Brands have never been more visible. So why are so many of them losing customers in the gap between attention and the till? ๐Ÿ’ Jonny Grubin, founder and CEO of SoPost, takes the stage to unpack one of the most stubborn problems in modern beauty marketing: the widening distance between awareness and conversion. With influencers, paid media, PR, events, retail moments and now AI all generating noise, marketing teams are under more pressure than ever to prove their investment is driving measurable growth. Jonny argues that awareness alone is no longer enough. What converts is experience. ๐Ÿ’ Drawing on data and case studies, Jonny shows why 41% of beauty sales now happen online but 72% of consumers still cite lack of physical trial as their main reason for cart abandonment, why the buyer journey is anything but linear, and how highly targeted product sampling acts as a "squiggle straightener" across the funnel. He walks through the Dr Hauschka Find Your Day Cream campaign that delivered over 100% sales growth on the hero SKU, a luxury fragrance campaign that delivered 5.3x ROI in physical stores, and explains why sampling drives not just first purchase but CRM growth, ratings, reviews and long-term lifetime value, with a striking 108% lift in beauty conversion when shoppers interact with reviews. ๐Ÿ’ This talk was recorded at CEW Future Beauty 2026, hosted by Tash Courtenay-Smith, in partnership with CEW, Google, Amazon and Tash Partners. Subscribe and follow the full series as we move through every session of the summit. ๐Ÿ’ In this video: Why awareness creates visibility but doesn't drive conversion The gap between digital discovery and physical purchase in beauty Why 72% of shoppers still cite lack of trial as their reason for abandoning a basket How highly targeted sampling "unsquiggles" the modern buyer journey The Dr Hauschka case study that drove over 100% sales growth A luxury fragrance campaign delivering 5.3x ROI in store How sampling fuels CRM growth, ratings, reviews and lifetime value Why authentic UGC and reviews drive a 108% lift in beauty conversion ๐Ÿ’ CEW Future Beauty Summit 2026 Hosted by Tash Courtenay-Smith In partnership with CEW, Google, Amazon and Tash Partners ๐Ÿ’ CEW Beauty Playlist: ๐Ÿ‘‰ https://youtube.com/playlist?list=PLzh7N38k4gbhvKFd1cys4PNRC7a1_243K&si=5cwvmghD2-jwtxQW ๐Ÿ’ Tash Partners Newsletter: ๐Ÿ‘‰ https://www.linkedin.com/newsletters/tash-insights-7059634523751202816/ ๐Ÿ”ถ WATCH MORE VIDEOS โœ… The AI Tools and Strategy Behind Beauty Content at Scale | CEW Future Beauty Summit 2026 ๐Ÿ‘‰ https://youtu.be/kIvsxn6PsYE โœ… How Longevity Is Reshaping Beauty: The Data Behind 2026's Biggest Consumer Shift ๐Ÿ‘‰ https://youtu.be/ALsavMi-Vfc โœ… Run With The Night (AI Music Video) - Lyrics Edition ๐Ÿ‘‰ https://youtu.be/Q9a6o_7_3oo โœ… Music & AI Avatars: Transforming the Future of Entertainment ๐Ÿ‘‰ https://youtu.be/qWVWFNbWB_U โœ… Run With The Night, (AI Music Video), Directorโ€™s Cut & Official Video ๐Ÿ‘‰ https://youtu.be/bKuJkfyctTM โœ… Introducing AI Tash V5 โ€“ Full Digital Character Revealed ๐Ÿ‘‰ https://youtu.be/4t9D0b0umJU โœ… Meet AI Tash V1โ€“V5 โ€“ Watch Her Evolve ๐Ÿ‘‰ https://youtu.be/VZVrZoWxQDw โœ… Hi, I'm Tash. ๐Ÿ‘‰ https://youtu.be/7enT385pOco โœ… What if I told you Iโ€™m not real? Meet my AI avatar. ๐Ÿ‘‰ https://youtu.be/pVbZRB08f3U ๐Ÿ’  Linkedln: ๐Ÿ‘‰ https://www.linkedin.com/in/natashacourtenaysmith/ ๐Ÿ’  Instagram: ๐Ÿ‘‰ https://www.instagram.com/tash_courtenay/ ๐Ÿ’  Follow on TikTok: ๐Ÿ‘‰ https://www.tiktok.com/@tash_courtenay_smith ๐Ÿ’  Twitter: ๐Ÿ‘‰ https://x.com/tash_courtenay?lang=en ๐Ÿ’  Work with me: ๐Ÿ‘‰ https://www.tash.partners/work-with-me ๐Ÿ’  The Notting Hill Shopping Bag: ๐Ÿ‘‰ https://www.nottinghillbag.com/ ๐Ÿ’  Join my community: ๐Ÿ‘‰ https://www.tash.partners/newsletter-sign-up #TashCourtenaySmith #FutureBeauty #CEW #SoPost #BeautyMarketing #ProductSampling #BeautyIndustry #BeautyBusiness #ConversionOptimisation #BeautyEcommerce #UGC #CRM #CosmeticExecutiveWomen #podcast #motivation #founder #TashPartners #digitalmarketing #ceo #ecommerce

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