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Explore AI Won’t Fix Broken Workflows | Michael Taguchi on Leadership, AI & Digital Transformation with 1,065 views, 2 likes, and 0 comments. Experience the impact of this video content that has captured audience attention.

AI Won’t Fix Broken Workflows | Michael Taguchi on Leadership, AI & Digital Transformation I'm Chad Coe with Coe Financial Group in Northbrook, Illinois — fiduciary advisors specializing in Roth conversions and RMD strategies. We help people 50+ keep more of what they've earned: Roth conversion planning, RMD strategies, Social Security timing, and tax-smart retirement income. Ready to talk about your retirement? Schedule time with me: www.calendly.com/visitchad Subscribe for weekly leadership interviews and straight-talk retirement teaching. Can AI actually make your organization more efficient, or is it simply automating broken processes? In this episode of Industry Leader Insights with Chad Coe, Chad sits down with Michael Taguchi, Chief Strategy Officer at Tectonic, to explore how organizations can overcome operational bottlenecks, improve workflows, and use technology strategically without overwhelming their employees. With more than 25 years of experience helping mission-driven organizations, Michael shares practical insights into digital transformation, AI governance, organizational leadership, and operational efficiency. One of the biggest mistakes leaders make is investing in expensive software and AI tools before understanding how their organizations actually work. As Michael explains, technology alone cannot fix disconnected teams, inefficient processes, or poor organizational structure. In this conversation, you'll discover: - Why implementing new technology without fixing workflows often fails. - How operational bottlenecks and disconnected departments affect organizational performance. - What shadow workflows are and how they contribute to employee burnout. - Why AI governance and human judgment must work together. - How organizations can identify tasks that should be automated, assisted by AI, or handled by people. - How technical debt develops and quietly impacts team productivity. - Why employee involvement, accountability, and leadership transparency matter during digital transformation. - How universities and nonprofits can improve operational efficiency with limited budgets. - Why successful leaders focus on people, processes, and long-term strategy rather than technology alone. Whether you're a CEO, business owner, nonprofit executive, university administrator, or organizational leader, this conversation offers valuable perspectives on building more efficient, sustainable, and people-centered operations. ⏱️ CHAPTERS 00:00 – Why Technology Alone Won't Fix Broken Workflows 00:57 – Michael Taguchi's 25-Year Journey in Digital Transformation 03:23 – How Technology and AI Are Changing Organizations 05:23 – Finding Hidden Operational Bottlenecks 06:25 – Shadow Workflows and Employee Burnout 08:17 – The Biggest Mistakes Leaders Make When Scaling Processes 10:15 – Why AI Experiments Don't Always Deliver ROI 11:33 – Why Expensive Technology and CRM Tools Fail 13:22 – Technical Debt and Its Impact on Team Morale 15:04 – Building Employee-Centered Workflows 17:06 – AI Training, Team Alignment and Organizational Accountability 19:12 – Helping Universities and Nonprofits Improve Operations 22:03 – How Better Workflows Reduce Employee Burnout 23:11 – Where AI Fits Into Business Process Optimization 25:04 – Inside Tectonic: Services and Digital Solutions 26:09 – Leadership Lessons and Defining Moments 28:26 – When to Double Down or Pivot in Business 29:37 – Empathy and Understanding as Leadership Qualities 30:39 – The Biggest Mistake in Corporate Strategy 32:35 – How to Define Success in Business 33:45 – The Power of Disagree and Commit 34:54 – The Most Important Financial Lesson 35:57 – How to Choose Professionals You Can Trust 37:21 – What Michael Is Most Proud of in His Career 38:46 – Final Thoughts and Where to Connect with Michael 39:27 – Personal Insights: Books, Travel and Family 40:17 – Closing Remarks with Chad Coe CONNECT WITH MICHAEL TAGUCHI & TECTONIC Website: https://teamtectonic.com LinkedIn: linkedin.com/in/miketoguchi Website: OnlineApplications.net (Company) eResources.com (Company) Email: [email protected] CONNECT WITH COE FINANCIAL GROUP Visit: https://www.coefinancial.com At Coe Financial Group, Chad Coe and his team help individuals and families navigate retirement planning, Roth conversions, Required Minimum Distributions (RMDs), and financial strategies designed to support long-term financial confidence. Enjoyed this conversation? Please LIKE this video, SHARE it with someone who might benefit, and SUBSCRIBE to Industry Leader Insights with Chad Coe for more conversations with business leaders, entrepreneurs, executives, and industry experts. Your support helps us bring more valuable conversations to our growing community! #DigitalTransformation #AIGovernance #Leadership #OperationalEfficiency #NonprofitLeadership

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