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Explore Episode 12: Healthcare Is Not a Game Unless You Know the Scoreboard | Michele Kadlec with 1,751 views, 11 likes, and 0 comments. Experience the impact of this video content that has captured audience attention.

Episode 12: Healthcare Is Not a Game Unless You Know the Scoreboard | Michele Kadlec What happens when a healthcare organization is working hard—but doesn't actually know the score? In Episode 12 of Beyond the Bedside, Michael Duggan sits down with Michele Kadlec, Strategic Advisor with Kontiki Strategic Health Advisors, to explore how healthcare leaders can improve operational performance, financial results, accountability, and execution through better measurement. Drawing on more than 30 years of experience, Michele explains why healthcare organizations need to understand the entire playing field—from patient access and scheduling to documentation, revenue capture, collections, value-based care, and the systems connecting it all. The key isn't simply working harder. It's knowing what to measure, where performance breaks down, and how every part of the organization contributes to the final result. 📙 In This Episode: ✔ Why healthcare organizations need a clear performance "scoreboard" ✔ How siloed workflows create operational and financial blind spots ✔ Why roles and metrics must be clearly defined ✔ The "two bookend" strategy connecting patient access with gross collections ✔ Where revenue can be lost before, during, and after a patient encounter ✔ Why being busy doesn't always mean being productive ✔ How to improve throughput without burning out physicians and staff ✔ Why transparent and trustworthy data is critical to accountability ✔ Value-based care, Medicare Advantage, RAF capture, and documentation ✔ How better measurement can improve financial performance ✔ Why sustainable change requires listening to frontline teams ✔ Using failure points as opportunities to improve processes ✔ Building a culture of continuous improvement 📙 Resources from Michele Kadlec: ▪️ https://kontikish.com/ ▪️ https://www.linkedin.com/in/michelemkadlec 📙 Stay Connected ▪️Follow Michael on LinkedIn: https://www.linkedin.com/in/healthcarejobs/ ▪️Peak Recruiter on LinkedIn: https://www.linkedin.com/company/peakrecruiter/ ▪️About Peak Recruiter: peakrecruiter.com ▪️Be a Podcast Guest: https://calendly.com/peakrecruiter/general-discussion?month=2026-07 ▪️Contact the podcast: [email protected] 📙 Hashtags: #HealthcareLeadership #HospitalCEO #PhysicianLeadership #HealthcareExecutive #LeadershipPodcast #MedicalLeadership #AIinHealthcare #HealthcareInnovation #ExecutiveStrategy #HospitalManagement #HealthcareLeadership #HealthcareOperations #HealthcareManagement #HealthcareQuality #HealthcareFinance #RevenueCycle #ValueBasedCare #PatientAccess #HealthcareInnovation #OperationalExcellence #LeadershipDevelopment #MedicalLeadership #HealthcareStrategy #ContinuousImprovement #BeyondTheBedside 📙 Keywords healthcareLeadership, hospitalCEO, physicianLeadership, healthcareExecutiveStrategy, aiInHealthcare, healthcareInnovation, medicalLeadership, healthcare performance measurement, Michele Kadlec, healthcare operational performance, healthcare financial performance, healthcare leadership, healthcare accountability, healthcare scoreboard, patient access and scheduling, healthcare revenue capture, revenue cycle management healthcare 📙 𝐖𝐀𝐓𝐂𝐇 𝐎𝐔𝐑 𝐎𝐓𝐇𝐄𝐑 𝐕𝐈𝐃𝐄𝐎𝐒: ▶ https://www.youtube.com/watch?v=EALYDJMd8U8 ▶ https://www.youtube.com/watch?v=ah0WkuwBUi8 ⚠ 𝐃𝐈𝐒𝐂𝐋𝐀𝐈𝐌𝐄𝐑: We do not accept any liability for any loss or damage incurred from you acting or not acting as a result of watching any of our publications. You acknowledge that you use the information we provide at your own risk. Do your own research. ✖ 𝐂𝐎𝐏𝐘𝐑𝐈𝐆𝐇𝐓 𝐍𝐎𝐓𝐈𝐂𝐄: This video and my YouTube channel contain dialogue, music, and images that are the property of Beyond The Bedside Podcast. 👋 Thanks for visiting my channel! 🌟 🔔 Turn on notifications so you never miss an episode.

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