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300,000 Claims in 2 Months: Inside Cigna's 1.2-Second Review System Analytics Table

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Internal Cigna records reviewed by ProPublica and The Capitol Forum showed more than 300,000 claim-payment denials processed through PxDx in two months of 2022—about 1.2 seconds of physician review per case. This investigation explains what PxDx did, the real patient's case that exposed it, Cigna's response, the active lawsuit, and the five-percent appeal estimate that changes how the system looks. Cigna says PxDx is software code matching—not AI or an algorithm—that operates after treatment and generally should not create extra costs for in-network patients. The litigation discussed in this video remains active; allegations are not final findings of liability. Sources: - ProPublica / The Capitol Forum: https://www.propublica.org/article/cigna-pxdx-medical-health-insurance-rejection-claims - Cigna response: https://newsroom.cigna.com/2023-07-27-Cigna-Healthcare-Affirms-its-Approach-to-Expediting-Physician-Payments - Federal court order: https://www.courthousenews.com/wp-content/uploads/2025/03/cigna-pxdx-algorithm-order.pdf - Georgetown litigation tracker: https://litigationtracker.law.georgetown.edu/litigation/kisting-leung-et-al-v-cigna-corporation-et-al/ - CMS guidance: https://www.cms.gov/files/document/hpms-memo-faq-coverage-criteria-and-utilization-management-cms-4201-f-02-6-2024-pdf.pdf - Senator Markey's 2026 agenda: https://www.markey.senate.gov/news/press-releases/senator-markey-releases-the-ai-accountability-agenda-taking-power-back-from-big-tech 00:00 300,000 claims, 1.2 seconds each 00:35 The $350 denial 01:30 How PxDx worked 02:45 The 1.2-Second Avalanche 03:55 Cigna's defense 05:05 The five-percent reveal 06:05 The lawsuit and human override 07:00 What should insurers disclose? 07:25 The next invisible score Next investigation: Your Bank's AI Knows What You'll Do Next → https://www.youtube.com/watch?v=22lIpZxySDM Listen to The Silicon Valley Thirst Trap Podcast: https://svthirsttrap.substack.com/ #HealthInsurance #ArtificialIntelligence #Cigna #Healthcare #TechAccountability

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