

How Technology Is Redesigning Modern Hospitality Spaces | Hospitality Tech Expo 2026
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Technology is no longer just supporting hospitality — it’s redefining the entire guest experience. Recorded live at HospitalityTech360 2026 at ExCeL London, this special episode of Hospitality Reframed, in collaboration with the Hoteliers Voice Podcast, explores how technology, operational pressures and changing guest expectations are transforming hospitality design. Hosted by Ryan Haynes and Scot Turner, the panel features: • Alessandra Leoni – Head of Hospitality, Focus on Hospitality • Paul Wells – Partner & Architect, Studio Moren • Prem Jethwa-Odedra – CEO, Biteluxe In this episode, the panel discusses: ✔️ How AI and smart technology are reshaping hospitality ✔️ Why hotel spaces must now balance design with operational efficiency ✔️ The growing importance of connectivity, WiFi and digital infrastructure ✔️ PMS integration, ePOS systems and guest communication tools ✔️ Designing flexible F&B and multi-use hospitality spaces ✔️ Revenue-driven hospitality design strategies ✔️ Technology that enhances guest experience — and technology that doesn’t Whether you're a hotel owner, architect, hospitality professional, designer or tech enthusiast, this conversation offers valuable insight into the future of hospitality spaces. ⏱️ Chapters 00:00 – Welcome to Hospitality Tech Expo 2026 01:12 – Why hospitality spaces are being redesigned 03:04 – Technology and guest experience 05:18 – Designing for guests and teams 07:44 – Operational pressures reshaping hotels 10:10 – Connectivity and infrastructure 13:02 – Common hospitality design mistakes 15:48 – Why WiFi matters more than ever 18:25 – PMS systems and operational flow 21:14 – F&B technology and space utilisation 24:33 – Reservations, ePOS and inventory systems 27:11 – Technology that helps vs frustrates 30:06 – Collaboration across departments 33:28 – AI and guest engagement 36:17 – Driving revenue through tech 39:02 – Multi-use hospitality spaces 42:20 – Final reflections 🔔 Subscribe for more conversations on hospitality innovation, hotel technology, restaurant operations and future-focused design. #Hospitality #HospitalityTech #HotelDesign #HospitalityIndustry #HotelTechnology #AI #SmartHotels #GuestExperience #HospitalityManagement #HospitalityDesign #RestaurantTechnology #HotelInnovation #HospitalityExpo #TechInHospitality #InteriorDesign
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