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In this interview from Oktane 2026, Shane Callahan, chief information officer of Vanderbilt University, joins theCUBE Research's Krista Case and theCUBE's Rebecca Knight to discuss how identity security requirements are evolving as AI agents become active participants in university workflows. Callahan explains how higher education's inherent complexity — students who are simultaneously staff, donors and researchers — has already forced Vanderbilt to manage fluid, overlapping identities long before agentic AI arrived. He describes the emerging question of whether employees have "shadow agents" working alongside them, and how HR, access provisioning and offboarding must adapt when an agent's controlling human leaves the organization. Callahan also raises unresolved questions around accountability when an AI agent operates outside its guardrails. The conversation also explores how Vanderbilt approaches AI governance without reinventing existing structures, with Callahan noting that most institutions already have cross-functional governance and technology intake processes that simply need to extend to agentic AI. He emphasizes that strong CIOs prioritize user experience to prevent "rogue IT," ensuring students and staff have safe, sanctioned tools rather than seeking workarounds. Callahan shares how Vanderbilt's students have proven to be thoughtful early adopters, often raising questions about appropriate AI use rather than exploiting gaps. He also reflects on lessons from his parallel career as a musician, drawing parallels between assembling a band and organizing technology teams around a shared goal. From shadow agents shadowing employees to musicians finding harmony in a studio, Callahan offers a grounded perspective on leading through technological change while keeping accountability and trust at the center. Find more SiliconANGLE news and analysis https://siliconangle.com/ Follow theCUBE's wall-to-wall event coverage https://siliconangle.com/events/ Learn about the latest theCUBE events https://www.thecube.net/ 00:00 - Intro 00:07 - Title: Navigating University Dynamics: Introducing Shane Callahan and the Complexity of Higher Education 02:40 - AI-Driven Evolution of Identity and Authentication Security 05:53 - AI Agents and Leadership Challenges 08:13 - Navigating AI: Accountability and Adaptation 10:19 - Integrating AI: Discovery, Adoption, and Governance 12:39 - Technology, Music, and Reflections: A Synthesis #theCUBE #Oktane #theCUBEresearch #Okta #IdentitySecurity #HigherEd #AI

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