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Why Your MSP Marketing Isn’t Turning Into Sales | Dave Sutton

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#MSP #MSPMarketing #MSPSales ✅ Wingman MSP Marketing : https://wingmanmspmarketing.com Is your MSP relying on referrals while sales and marketing struggle to deliver consistent growth? Terry Lewis is joined by Dave Sutton, founder of Wingman MSP Marketing, to explore why managed service providers struggle to turn marketing activity into new clients and what owners should consider when building a more predictable sales pipeline. From owner-led sales and hiring salespeople to customer acquisition costs, inbound versus outbound marketing and paid assessments, this episode explores the practical challenges behind growing an MSP. Chapters - 00:00:00 Introducing Dave Sutton 00:01:23 Connecting MSP marketing to sales 00:07:51 Owner-led sales and building your team 00:18:14 Hiring the right MSP salesperson 00:31:15 Sales salaries, commission and incentives 00:36:32 Growing beyond referrals 00:44:00 Using AI and educational events to attract clients 00:55:09 Turning events into paid assessments 01:00:58 Inbound vs outbound marketing 01:12:16 Why Dave hates the word “lead” 01:15:15 Customer acquisition costs and lifetime value 01:20:06 Buying an MSP vs winning new customers 01:24:21 Measuring marketing ROI and sales-funnel KPIs 01:33:56 How much should an MSP spend on marketing? 01:39:10 Google Ads vs LinkedIn advertising 01:44:10 Prospect data and website visitor tracking 01:49:44 CRM tools and tracking your marketing 01:55:27 Hiring a marketing agency vs building an internal team 02:00:35 Why you can’t outsource responsibility for growth 02:02:35 Where to find Dave and Wingman MSP Marketing If you’re an MSP owner, IT business founder or sales and marketing leader, this conversation offers practical perspectives on winning clients and taking greater ownership of your growth. What’s your biggest challenge right now: finding opportunities, converting them, or making time for sales? Let us know in the comments. What is RoboShadow? RoboShadow is a cybersecurity platform that helps businesses and MSPs identify, prioritise and remediate vulnerabilities across their IT environments. Combining internal and external vulnerability scanning, device security, Microsoft 365 integrations and automated remediation, RoboShadow helps teams manage cybersecurity continuously while reducing cost, complexity and manual work. ✅ Create your free RoboShadow account: https://portal.roboshadow.com 🌐 Learn more: https://www.roboshadow.com 📩 Contact our team: [email protected] 💼 Connect with us on LinkedIn: https://www.linkedin.com/company/roboshadow 📲 Follow us on Facebook: https://www.facebook.com/roboshadowltd ▶️ Follow us on X: https://twitter.com/robo_shadow

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