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In this interview from KB4-CON 2026 in Orlando, Matt Duren, vice president of AI and data at KnowBe4, joins theCUBE Research's Scott Hebner to discuss how the company is expanding human risk management to cover the entire digital workforce as agentic AI reshapes enterprise security. Duren traces KnowBe4's evolution from security awareness training pioneer to AI-powered risk platform, drawing on more than a decade of behavioral data across over 70,000 organizations and 100 million users — a foundation that has now processed 1.4 billion events into risk scores. He details AIDA Orchestration, released in Q1 2026, which taps that proprietary data to individualize training assignments and generate tailored phishing simulations based on each user's risk profile. The conversation also explores how KnowBe4's newly launched Agent Risk Manager product extends that risk-scoring framework to AI agents — tracking permissions, non-human identities and agent-to-agent interactions that can operate entirely outside human oversight. Duren underscores that agents move at machine speed, meaning even minor security gaps can be exploited rapidly, and notes that 8 in 10 CISOs are currently slowing AI deployments due to a lack of trust. Explainability is central to the company's response: the updated Smart Risk Engine, now driven by 316 indicators, surfaces plain-language insights explaining why individual and organizational risk scores shift, with every AIDA Orchestration recommendation traceable to a specific data point. From a growing integration pipeline anchored by Microsoft Copilot Studio to a multi-model architecture that matches the right LLM to each task, Duren outlines how KnowBe4 is positioning itself as the security foundation enterprises need before they can confidently scale their agentic workforces. Find more SiliconANGLE news and analysis https://siliconangle.com/ Follow theCUBE's wall-to-wall event coverage https://siliconangle.com/events/ Learn about the latest theCUBE events https://www.thecube.net/ 00:00 - Intro 00:06 - Exploring AI Innovations at KnowBe4: Insights and Evolution 02:08 - Enhancing Decision-Making with AI Intelligence 04:54 - Advancing AI: Evolution and Workflow Integration 06:58 - Navigating Smart Risk and Agent Dynamics 09:31 - Navigating Risks: Trust and Transparency in Agent Systems 12:04 - Future of AI at KnowBe4 #theCUBE #KB4CON #theCUBEresearch #KnowBe4 #AI #Cybersecurity

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