Mastering Customer Experience: Insights from Joseph Michelli, Ph.D.
Published October 31, 2024
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Performance vs. channel
Outlier score
Engagement rate
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About
This week on the Sales Genius Podcast, Joe Ingram is thrilled to welcome Joseph Michelli, Ph.D., a world-renowned customer experience expert, New York Times #1 bestselling author, and Customer Experience Hall of Fame inductee. Joseph’s work has shaped the service standards of some of the most admired brands in the worl…
- Published
- October 31, 2024
- Made for kids
- No
More features coming
We're working on new analytics and tools. Stay tuned.