
Pedro Andrade: I'm in the Contact Center Industry to Reinvent the Contact Center | Ep 1298
Published August 7, 2026
Views 1.38K | Likes 3 | Comments 1
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About
In this episode of The Digital Executive (https://coruzant.com/profiles/pedro-andrade/) Podcast, host Brian Thomas sits down with Pedro Andrade, VP of AI at Talkdesk, to challenge everything the industry thinks it knows about AI in the contact center. Pedro opens by drawing a straight line from the dot-com boom to tod…
- Published
- August 7, 2026
- Made for kids
- No
More features coming
We're working on new analytics and tools. Stay tuned.