When To Use Pure AI Or Human EMPATHY w/ Nathan Strum | Episode 188
Published April 18, 2026
Views 2.54KĀ | Ā Likes 2Ā | Ā Comments 2
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When To Use Pure AI Or Human EMPATHY w/ Nathan Strum | Episode 188 In this episode, host Steve Taplin interviews Nathan Strum, CEO of Abby Connect, about the evolving role of AI in customer service. They discuss hybrid models, technical challenges, industry-specific regulations, leadership lessons, and future trends iā¦
- Published
- April 18, 2026
- Made for kids
- No
More features coming
We're working on new analytics and tools. Stay tuned.