How Great CX Builds Great Businesses | EngageX 2026
Published June 4, 2026
Views 5.32K | Likes 193 | Comments 0
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Performance vs. channel
Outlier score
Engagement rate
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What makes customers choose one brand over another? At CNBC-TV18 & Forbes India in partnership with Exotel present EngageX, in conversation with Ritu Singh (CNBC-TV18), V. Vaidyanathan, MD & CEO of IDFC FIRST Bank, shares hard-earned lessons from building a modern institution in one of India's most competitive industr…
- Published
- June 4, 2026
- Made for kids
- No
More features coming
We're working on new analytics and tools. Stay tuned.