2026 ZKast #92 - AWS Reinvents Amazon Connect: How AI is Eliminating Workplace Tedium
Published May 15, 2026
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@amazonwebservices just fundamentally changed the positioning of Amazon Connect. Originally launched as a cloud contact center for customer service agents, AWS has massive plans to expand the Connect brand into an entire ecosystem of AI-driven software suites designed for doctors, recruiters, decision-makers, and suppl…
- Published
- May 15, 2026
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More features coming
We're working on new analytics and tools. Stay tuned.