33:16Long-form

How Businesses Are Turning Customer Experience Into Competitive Advantage | EngageX 2026

IndiaPublished June 3, 2026

Views 15.9K  |  Likes 195  |  Comments 0
Views#1,568,400Global
Views#209,364India

Channel

Forbes IndiaForbes India
72.4K subs3.60K videosDec 2011

At a glance

Views

15,912

Likes

195

Comments

0

Performance vs. channel

Outlier score

Engagement rate

Revenue estimate

Details →

Total (all-time): $11 – $32

Based on estimated $0.7–$2 CPM.

About

Customer experience is no longer just a support function; it is a growth driver. In this engaging panel discussion at CNBC-TV18 & Forbes India in partnership with Exotel present EngageX 2026, industry leaders explore how customer experience influences retention, loyalty, profitability, and long-term business success. …

Published
June 3, 2026
Made for kids
No

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