The Customer Intimacy Ladder | Ken Hughes
Published April 29, 2026
Views 4.44K | Likes 9 | Comments 0
At a glance
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Performance vs. channel
Outlier score
Engagement rate
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About
What if the real competitive advantage in your business isn’t service or even experience but something far more powerful? In a world where AI is levelling the playing field and efficiency is no longer enough, most organisations seem stuck optimising the wrong things. Obsessed with faster response times, better metrics…
- Published
- April 29, 2026
- Made for kids
- No
More features coming
We're working on new analytics and tools. Stay tuned.