How to Build a Customer-First Culture | Improve Customer Experience & Business Results
Published April 27, 2026
This video has 133 views and 1 likes, ranking #2,364,317 globally among tracked YouTube videos by view count.
At a glance
Views
133
Likes
1
Comments
0
Performance vs. channel
Outlier score
Engagement rate
More features coming
We're working on new analytics and tools. Stay tuned.
About
How to Build a Customer-First Culture | Improve Customer Experience & Business Results What is a customer-first culture — and why does it matter for your business? In this video, Jeff Tobe, Managing Partner at CES (Customer Experience Systems), breaks down how to build a customer-centric culture that drives real busi…
- Published
- April 27, 2026
- Made for kids
- No
More features coming
We're working on new analytics and tools. Stay tuned.
Frequently asked questions
How accurate are these YouTube video analytics?
View, like, and comment counts come from YouTube's public API and refresh regularly. Growth and revenue figures are estimates built from tracked historical data, so they can differ slightly from what the creator sees privately in YouTube Studio.
What is the outlier score?
How this video's views compare to the channel's usual Shorts or long-form video. A 2x score means double the usual views for that channel, 0.5x means half.
What is engagement rate and how is it calculated?
Likes and comments per view, compared to this channel's typical engagement rate — shown as above or below what's usual for the channel.
How is the revenue estimate calculated?
It's a rough public estimate based on a $0.7–$2.0 CPM (revenue per 1,000 views) applied to view count — not actual creator earnings, which depend on ad rates, audience geography, and monetization settings YouTube doesn't expose publicly.
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