W John Boers, New Balance | Freshworks Refresh 2026
Published May 22, 2026
Views 8.38K | Likes 157 | Comments 0
At a glance
Views
8,384
Likes
157
Comments
0
Performance vs. channel
Outlier score
Engagement rate
More features coming
We're working on new analytics and tools. Stay tuned.
About
In this interview from Freshworks Refresh 2026, John Boers, system administrator for the Freshservice tool at New Balance, joins theCUBE Research's Bob Laliberte to discuss how a global Freshservice rollout replaced a fragmented legacy system with a unified, employee-friendly service platform. Boers explains how the pr…
- Published
- May 22, 2026
- Made for kids
- No
More features coming
We're working on new analytics and tools. Stay tuned.