
Why Great Customer Experience Is Still About People | Champions of CX | EngageX 2026
Published June 3, 2026
Views 15.5K | Likes 200 | Comments 0
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About
What does a great customer experience look like in an AI-driven world? CNBC-TV18 & Forbes India in partnership with Exotel present EngageX 2026, Sonia Nair, National Head – Customer Service, Blue Dart, shares insights from her journey of building customer trust, adapting to changing customer expectations, and navigati…
- Published
- June 3, 2026
- Made for kids
- No
More features coming
We're working on new analytics and tools. Stay tuned.