Why AI Voice Bots Fail Customers | Cyara CEO Sushil Kumar
Published July 29, 2026
Views 588 | Likes 22 | Comments 4
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Sushil Kumar, CEO at Cyara, on why agentic AI voice bots damage brands: AI gets you 90–95% of the way there, and the executive job is planning for the other 5–10%. A call can be fully contained, deflected, and rated fine by the customer — and still put your company out of compliance. Sushil Kumar joins Greg Kihlström …
- Published
- July 29, 2026
- Made for kids
- No
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